DigiDesign Mbox 2 Mini Guide d'installation Page 98

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Mbox 2 Mini Setup Guide
88
Before You Call Technical Support
Register Your System
Register your purchase immediately after reviewing the Digidesign Registration Information
Card included with every Pro Tools system. Registering your purchase is the only way you be-
come eligible to receive complimentary technical support and future upgrade offers. Register-
ing is one of the most important steps to complete as a new user.
Gather Important Information
We want to help you resolve problems as quickly and efficiently as possible. If you have the
following information handy when you contact Technical Support, it will make the diagnosis
of your problem easier. Take a few minutes to collect the following basic information:
System Information
Computer
Make, model, processor speed
•Amount of system RAM
Operating system (version of Mac or Windows OS)
Any Drivers, Disk Utilities, or other system-related applications you may have installed
Digidesign Hardware
Type of cards, interfaces, or peripherals
Hard Drives
•Make, Model
Drive size (GB) and speed (RPM)
Drive type (FireWire, SATA/ATA, SCSI)
Utility used to format the drive
Number and size of partitions on the drive
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